Thank you for shopping with us! We want you to be fully satisfied with your purchase. If you are not happy with your order, we’re here to help.
Returns
- You have 10 days from the date of delivery to return an item.
- Items must be unused, unworn, and in their original packaging with all tags intact.
- Certain items such as personalized products or sale items may not be eligible for return.
Reasons for Return
We accept returns if:
- The product is defective or damaged upon arrival.
- You received the wrong product.
- The product does not fit you as intended ( Example: Size ).
Return Process
- To initiate a return, please contact us at [support@ethnictendance.com] with your order number and details.
- Our customer service team will provide you with the return instructions.
- You may be responsible for return shipping costs unless the return is due to our error (wrong or defective item).
Refunds
- Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
- If approved, your refund will be processed to your original method of payment.
- Shipping costs (if any) are usually non-refundable.
Exchanges
If you wish to exchange a product, please contact us, and we’ll be happy to assist if the item is still in stock.
Contact Us
If you have any questions about our Return & Refund Policy, please contact us at: support@ethnictendance.com